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Voltice | Web Solutions

Last updated: 19 October 2026

At Voltice, we believe in transparency and giving you control over your personal information.

This Cookie Policy explains how Voltice Limited ("Voltice", "we", "us" or "our") uses cookies and similar technologies across our websites, customer portals and related online services.

It describes what cookies are, why we use them, the types of information they may collect and how you can manage your preferences.

This policy should be read alongside our Privacy Policy, which provides further information about how we collect, use and protect personal data.

01. Who We Are

Voltice is the trading name of Voltice Limited, a United Kingdom-based provider of web hosting, web development, design and other digital solutions.

Registered company name: Voltice Limited
Trading name: Voltice
Website: https://voltice.pro
Email: policies@voltice.pro
Location: Manchester, United Kingdom
Registered office: [Full registered address to be confirmed]
Company registration number: [Insert Companies House number]

For the purposes of applicable data protection legislation, Voltice Limited is the data controller for personal information collected through cookies and similar technologies where we determine the purposes and means of processing.

02. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They allow websites to recognise your browser, remember certain information and provide functionality across browsing sessions.

Cookies may be used to:

Cookies do not normally contain executable software and cannot independently access files stored on your device.

However, cookies may contain identifiers that can be associated with personal information.

03. How We Use Cookies

Voltice may use cookies and similar technologies across its website and customer-facing systems, including:

The specific cookies used may vary depending on the page, platform and services you access.

We use these technologies to support the operation, security and usability of our services.

Where required by applicable law, we obtain your consent before storing or accessing information on your device.

04. Types of Cookies We Use

4.1 Strictly Necessary Cookies

Strictly necessary cookies support the essential operation of our websites and services.

These may include cookies required for:

These cookies may be used without consent where they satisfy an applicable exemption under UK law.

Disabling them may prevent certain website features or services from functioning correctly.

4.2 Functional Cookies

Functional cookies enable enhanced website features and remember optional user preferences.

Depending on the services provided, these may include:

Where functional cookies are not strictly necessary and do not qualify for an applicable exemption, we will request your consent before using them.

4.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website and identify opportunities to improve our services.

Depending on the analytics tools implemented, information collected may include:

We may use third-party analytics providers, such as Google Analytics, where implemented.

Analytics cookies and similar technologies will be used in accordance with applicable consent requirements or a relevant statutory exemption where all its conditions are satisfied.

Where consent is required, analytics technologies will not be activated before consent is obtained.

4.4 Marketing and Advertising Cookies

Where implemented, marketing cookies may help us understand the effectiveness of promotional campaigns and deliver relevant advertising.

These technologies may be used to:

We will request consent before using non-essential marketing cookies or similar tracking technologies.

You may refuse or withdraw consent without losing access to essential website functionality.

05. First-Party and Third-Party Cookies

Cookies may be classified according to the organisation that sets them.

First-Party Cookies

First-party cookies are set by the website you are visiting.

Voltice may use first-party cookies to support authentication, customer sessions, preferences and other website functions.

Third-Party Cookies

Third-party cookies are set by services or organisations other than the website operator.

Depending on the technologies used, third-party providers may include:

These providers may process information in accordance with their own privacy policies and contractual arrangements.

Where third-party technologies require consent, we will seek that consent before activating them.

06. Session and Persistent Cookies

Cookies may also be categorised according to how long they remain on your device.

Session Cookies

Session cookies are generally temporary and are designed to expire when your browsing session ends.

They are commonly used for authentication, navigation and maintaining website functionality.

Persistent Cookies

Persistent cookies remain on your device until they expire or are deleted.

They may be used to remember preferences, maintain certain settings or support analytics and other permitted functionality.

The lifespan of each cookie depends on its purpose and configuration.

We aim to ensure that cookie durations are appropriate and proportionate to their intended purposes.

07. Cookies Used by Our Customer Systems

Voltice provides account management, billing and hosting services through dedicated customer-facing platforms.

These may include systems powered by Clientexec and Plesk.

Such platforms may use cookies or similar technologies for:

Some cookies used by these platforms may be strictly necessary for providing services explicitly requested by the customer.

Other optional cookies will be managed in accordance with applicable consent requirements.

The specific cookie names, providers, purposes and durations will be documented in our cookie inventory.

08. Analytics and Campaign Tracking

Voltice may use website analytics and campaign tracking tools to evaluate website performance and understand how visitors discover our services.

These may include:

Campaign parameters, such as UTM values contained within website URLs, may help identify the source of a visit.

The presence of campaign parameters does not necessarily mean that cookies are being used.

Where analytics or campaign measurement involves storing information on, or accessing information from, a visitor's device, we will comply with applicable PECR requirements.

Where personal information is processed, an appropriate lawful basis under the UK GDPR will also apply.

09. Cookie Consent and Preferences

We respect your right to make informed choices about non-essential cookies and similar technologies.

Where consent is required, we will provide a mechanism allowing you to accept or reject the relevant categories of cookies.

Our consent arrangements will be designed to ensure that:

Strictly necessary cookies that qualify for an applicable legal exemption may remain active regardless of optional cookie preferences.

Manage your preferences: [Insert link to cookie settings or consent management interface]

10. Managing Cookies Through Your Browser

Most web browsers allow you to control how cookies are stored and used.

Depending on your browser, you may be able to:

Instructions are available through your browser's support documentation.

Please note that disabling essential cookies may affect your ability to log in, manage services, complete purchases or access certain features.

Browser settings do not necessarily replace the need for website-specific consent controls where these are required by law.

11. Similar Tracking Technologies

In addition to traditional cookies, some websites and applications use technologies that perform similar functions.

These may include:

Where these technologies store information on, or access information from, your device, relevant PECR requirements may apply.

We apply appropriate transparency, consent and data protection requirements to these technologies according to their purposes and operation.

12. Legal Basis for Processing

Where cookies or similar technologies involve personal information, we process that information under an appropriate lawful basis in accordance with the UK GDPR.

Depending on the activity, the lawful basis may include:

Consent

Where we request your permission for optional analytics, marketing or other non-essential technologies.

Legitimate Interests

Where necessary and proportionate for activities such as protecting our services against abuse or maintaining operational security, provided the processing is lawful and does not override your rights and freedoms.

Performance of a Contract

Where processing personal information is necessary to provide services under an agreement with you.

Legal Obligation

Where processing is necessary to comply with applicable legal requirements.

The UK GDPR lawful basis for processing personal information is separate from any consent requirement under PECR for storing or accessing information on a user's device.

A lawful basis under the UK GDPR does not automatically remove the need for PECR consent.

13. Data Retention

Information collected through cookies and similar technologies is retained only for as long as reasonably necessary for its intended purpose, subject to applicable legal requirements.

Retention periods depend on factors including:

Where cookies are managed by third-party providers, their retention practices may also apply.

Specific cookie lifespans will be documented in our cookie inventory.

Personal information collected through these technologies is subject to the relevant retention arrangements described in our Privacy Policy.

14. International Data Transfers

Some third-party technologies may involve processing personal information outside the United Kingdom.

Where international transfers occur, we take appropriate steps to ensure compliance with applicable UK data protection legislation.

Depending on the circumstances, safeguards may include:

Where required, we assess international transfer risks and implement appropriate additional safeguards.

Further information may be requested using the contact details provided in this policy.

15. Your Data Protection Rights

Where information collected through cookies constitutes personal data, you may have rights under the UK GDPR.

Subject to applicable conditions and exemptions, these include:

You may exercise these rights by contacting us at policies@voltice.pro.

For further details, please review our Privacy Policy.

Privacy Policy: https://voltice.pro/privacy-policy/

16. Third-Party Privacy Policies

Where third-party technologies are used, we encourage you to review the privacy and cookie policies of the relevant providers.

These policies may explain how the provider collects, processes and retains information independently of Voltice.

Where a provider acts on our behalf, we take appropriate steps to ensure that suitable data protection arrangements are in place.

We remain responsible for meeting our own legal obligations concerning the technologies we choose to deploy.

17. Changes to This Cookie Policy

We may update this Cookie Policy to reflect:

The most recent version will be published on our website with an updated revision date.

Where changes require renewed consent or additional notice, we will take appropriate steps to comply with applicable requirements.

We encourage visitors to review this policy periodically.

18. Contact Us

If you have questions about this Cookie Policy, the technologies we use or your privacy preferences, please contact us.

Voltice Limited
Trading as Voltice

Website: https://voltice.pro
Email: policies@voltice.pro
Location: Manchester, United Kingdom
Registered office: [Full registered address to be confirmed]

We are committed to maintaining transparent and responsible data practices across our services.

19. Regulatory Authority

If you have concerns about how we use cookies or process personal information, you may contact the United Kingdom's data protection regulator, the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: https://ico.org.uk
Telephone: 0303 123 1113

You have the right to raise a complaint with the ICO where applicable.


© 2026 Voltice Limited. All rights reserved.

Cookie Policy | United Kingdom